Mini Retro Prints

Format‍

Please supply your files in JPEG format. If you are uploading direct from a phone, your files should already be in this format. We highly recommend sRGB colour profiles and do not support CMYK.

File size

‍For optimum print quality, please upload hi-resolution photos of at least 2MB and 300dpi resolution. Please note that photos sent to you via WhatsApp will generally have been reduced in file size (to 200Kb) and therefore print at a very low quality.

Finish

‍If you intend to frame your print behind glass we recommend you choose matt finish, if you are wanting photos with vibrant colours we would recommend a glossy finish.

No can do.

We can't turn a bad photo into a great print. Please review our professional photo printing advice below and check the photo print preview carefully before approving your photos for printing.

Cropping

Sometimes your photos may be a different aspect ratio to our prints or you may want to print a rectangular photo as a square print or print a portrait iPhone snap as a landscape or square print. When you upload a photo, we don’t know which part of your photo you want to print! Therefore, we provide a free cropping tool so that you can select the area of your photo to print. Our cropping tool means there’s no excuse for cut off heads!

Trimming & Bleed

Please be aware that we trim your photos after printing. It’s called bleed and means you will lose a very small part of your print on all four edges - typically around +/- 3mm. This may not sound much but we suggest that you crop your photo to avoid having any important body part or text close to the edge of your print which may be unintentionally cut off. We strongly suggest that you avoid having any important parts of your photo within the safe zone, this is an area of 5mm all around the edge of the photo. An alternative is to add a white border to your print, that way none of your photo will be cut off during trimming.

Brightness

When you view a photo on a phone, tablet or computer the brightness setting may mean it appears brighter than it really is. We don’t artificially brighten your photos before printing and therefore you should check the true brightness of your photo before printing it out.

Preview

We give you the opportunity to preview every print before we print your photo. It’s important to use this opportunity to check your purchase as we cannot offer returns or refunds for dark or poorly cropped photos.

Take account of our advice and your prints will turn out great!

Once you place an order we go to work checking and processing your order within 30 minutes. This means that you may amend or cancel your order within 30 minutes of placing your order. Unfortunately, it is not possible to amend or cancel an order after 30 minutes.‍

Your printed photos are a personalised product and therefore we are unable to accept returns and cannot refund you unless the product is faulty. We strongly advise double-checking your prints one by one online or in app before approving them for print. After you have placed your order we will email you your order confirmation which contains images of your prints. Please check your order confirmation carefully and let us know if there is an issue within 30 minutes of placing your order.

If you do not receive your order confirmation email please check your junk folder and that there are no typos in your registered email address and let us know if we need to resend the email.

If you feel there is a fault with your order please get in touch with us within 1 day of receiving your order by emailing us photos of the products identifying the fault. Our quality control team will look into this for you and if the product is deemed to be faulty we will issue a refund in the form of a credit to your account which you can use for a future purchase - we do not support cash, card or PayPal refunds.